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A Proven System for Resolving Conflict Situations
In life, love and work, there are times when conflict is inevitable. And far too often,
conflict is divisive, destructive and demoralizing. But it doesn’t have to be! Conflict can
also be a positive experience, an opportunity for growth, change and new ideas.
The Conflict Is for the Birds model looks at the positive potential of conflict —
potential that derives from making appropriate choices in how we respond to conflict.
Conflict Is for the Birds identifies five distinct conflict management styles — the
Woodpecker, the Parakeet, the Ostrich, the Owl and the Hummingbird — and explains
the unique strengths and challenges of each. Understanding how we can make positive
choices in responding to conflict is the first step in resolving our differences.
Conflict Is for the Birds has been used by trainers, facilitators, counselors and
coaches to enhance relationships, build teams, resolve conflicts, improve productivity
and performance, manage change, enrich management skills and increase
communication.
With the Conflict Is for the Birds system, you can:
- Identify an individual’s dominant conflict management style
- Help individuals understand their personal conflict management style —
when their style helps resolve conflict andwhen it escalates conflict
- Identify an individual’s Flight Pattern — how and when they move from one
conflict management style to another
- Raise awareness of how others approach conflict and suggest strategies for
dealing with others in conflict situations
- Enhance an individual’s ability to make appropriate choices when responding
to conflict
Benefits of our system:
- Hands-on, solutions-oriented approach to conflict resolution
- Easy to understand, easy to apply
- A refreshing and entertaining approach that makes an often difficult topic a
little easier to talk about
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Gayle Wiebe Oudeh and Nabil Oudeh
For over 20 years, both Nabil and
Gayle have been assisting organizations
in managing difficult issues, resolving
conflicts and preventing dispute
escalation. Through their organization,
the Centre for Conflict Resolution (CCR)
International, they are called in by
organizations of all sizes in such diverse
fields as healthcare, manufacturing,
hospitality, education and government.
Gayle and Nabil’s training programs
are highly interactive. Each program is
customized to meet the unique needs
of your organization, whether you’re
reacting to a specific conflict, or
providing added-value programs for
human resources development.
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