Centre for Conflict Resolution International
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Centre for Conflict Resolution International
Conflict is for the Birds

A Proven System for Resolving Conflict Situations

In life, love and work, there are times when conflict is inevitable. And far too often, conflict is divisive, destructive and demoralizing. But it doesn’t have to be! Conflict can also be a positive experience, an opportunity for growth, change and new ideas.

The Conflict Is for the Birds model looks at the positive potential of conflict — potential that derives from making appropriate choices in how we respond to conflict. Conflict Is for the Birds identifies five distinct conflict management styles — the Woodpecker, the Parakeet, the Ostrich, the Owl and the Hummingbird — and explains the unique strengths and challenges of each. Understanding how we can make positive choices in responding to conflict is the first step in resolving our differences.

Conflict Is for the Birds has been used by trainers, facilitators, counselors and coaches to enhance relationships, build teams, resolve conflicts, improve productivity and performance, manage change, enrich management skills and increase communication.

With the Conflict Is for the Birds system, you can:

  • Identify an individual’s dominant conflict management style
  • Help individuals understand their personal conflict management style — when their style helps resolve conflict andwhen it escalates conflict
  • Identify an individual’s Flight Pattern — how and when they move from one conflict management style to another
  • Raise awareness of how others approach conflict and suggest strategies for dealing with others in conflict situations
  • Enhance an individual’s ability to make appropriate choices when responding to conflict

Benefits of our system:

  • Hands-on, solutions-oriented approach to conflict resolution
  • Easy to understand, easy to apply
  • A refreshing and entertaining approach that makes an often difficult topic a little easier to talk about
Gayle Wiebe Oudeh and Nabil Oudeh

Gayle Wiebe Oudeh and Nabil Oudeh

For over 20 years, both Nabil and Gayle have been assisting organizations in managing difficult issues, resolving conflicts and preventing dispute escalation. Through their organization, the Centre for Conflict Resolution (CCR) International, they are called in by organizations of all sizes in such diverse fields as healthcare, manufacturing, hospitality, education and government.

Gayle and Nabil’s training programs are highly interactive. Each program is customized to meet the unique needs of your organization, whether you’re reacting to a specific conflict, or providing added-value programs for human resources development.

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Click here to order your copy of Conflict is for the Birds now or call toll-free 1-888-421-7822.

Complete your assessment online
Visit www.conflictstyles.com to complete your assessment online.

Assessment Instrument Conflict Is for the Birds
Conflict Management Style
Assessment Instrument
Administrator's Manual Conflict Is for the Birds
Administrator's
Manual
Facilitator's Guide Conflict Is for the Birds
Facilitator's
Guide
Participant's Workbook Conflict Is for the Birds
Participant's
Workbook
Conflict Is for the Birds: Understanding Your Conflict Management Style Conflict Is for the Birds:
Understanding Your Conflict
Management Style

ISBN 0-9731646-2-X